ICT Officer Job Mvita Mombasa
Provide support to all staff on organization supported applications by troubleshooting ICT related problems, diagnosing issues and taking appropriate action.
| Company Name | MAZAD ICT com |
| Active Phone Number | 0718007841 |
| Job / Service Location | Mvita Mombasa |
| Job Type | Full Time |
| Deadline | 01/25/2024 |
| Responsibility | Ensure all servers and computers join active directory and they have the right group policies before joining organization’s network. Install, configure, monitor and maintain all servers/computer systems i.e., operating systems, anti-virus software, productivity software (Microsoft Office), enterprise resource planning system, and any other ICT systems that may be in use in DMTL Health. Ensure data of all computer systems are backed up both onsite and offsite and they are kept updated and optimally configured with latest software patches and database updates e.g., Anti-virus. Ensure availability and access to email and Internet for all DMTL Health users Provide first line software and hardware support to DMTL Health users, and effectively manage second-line or outsourced support services as well as service & maintenance of ICT equipment Serve as the ICT point of contact for third parties, i.e., ICT vendors for goods and services, on all ICT matters in DMTL Health Participate in reviewi |
| Requirements & Skills | 1. Active Directory management 2. Group Policy management 3. Server and computer installation, configuration, monitoring, and maintenance 4. Operating systems administration 5. Anti-virus software management 6. Productivity software (Microsoft Office) management 7. Enterprise Resource Planning (ERP) system management 8. ICT system management 9. Data backup and management 10. Software patching and updating 11. Email and Internet availability and access management 12. First-line software and hardware support 13. Second-line or outsourced support management 14. Service and maintenance of ICT equipment 15. ICT vendor management 16. ICT policy formulation and implementation 17. Identification and prioritization of ICT needs 18. IT project procurement and implementation coordination 19. ICT training coordination 20. Change management and technology upgrades 21. Systems and websites management 22. Professional and social network portals management 23. ICT use and securit |
| Qualification Requirements | Bachelor degree in Information Technology or a related field At least 3 years’ experience in a similar position in a fast-paced organization Advanced practical computer skills including MS Office and ERP systems Proficiency in ICT systems and applications Good in programming language especially PHP Sound knowledge in SQL Ability to multitask Keen attention to detail |
| Experience | At least 3 years’ experience in a similar position in a fast-paced organization |
| Shop Location | Mombasa, Kenya |
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